Delivery & Returns
Dispatches are Monday - Friday only, our warehouse does not ship at the weekend.
Tuffa Boots ship internationally, if you can't see the country you are looking for please contact us for a quotation on email@example.com
Countries outside of the EU will receive a refund for any VAT charged on their purchase.
Please select your delivery option during the checkout process. All prices include VAT.
|UK Mainland Small Parcel: Gloves/Pots of Leather Cream/Boot Jack Only||Royal Mail Postage (order before 1:30 pm)||£3.00|
|UK Mainland Small/Light Parcel: Boot Trees||Royal Mail Postage (order before 1:30 pm)||£4.50|
|UK Mainland Standard Delivery (excl.Highlands & Islands)||Short Boots Next working day (order before 1.30pm)||£6.50|
|UK Mainland Standard Delivery (excl.Highlands & Islands)||Long Boots Next working day (order before 1.30pm)||£0.00|
|UK Mainland Delivery By 12:00 (excl.Highlands & Islands)||Next working day By 12pm (order before 1.30pm)||£10.00|
|UK Mainland Delivery By 10am (excl.Highlands & Islands)||Next Working day By 10am (order before 1.30pm)||£12.00|
|UK Mainland Delivery By 9am (excl.Highlands & Islands)||Next Working day By 9am (order before 1.30pm)||£18.00|
|UK Mainland Saturday Delivery (excl.Highlands & Islands)||Order before 1.30pm on Friday (Delivered Saturday By 5pm)||£23.00|
|Highlands & Scottish Islands||1 pair Short Boots 2-3 working days||£7.00|
|Highlands & Scottish Islands||Up To 4 pairs of Short Boots 2-3 working days||£10.00|
|Highlands & Scottish Islands||Long Boots 2-3 working days||£10.00|
|Isle of Wight||Short Boots 2-3 working days||£5.50|
|Isle of Wight||2-3 working days||£13.00|
|Isle of Man & Isles of Scilly||2-3 working days||£18.50|
|Northern Ireland & Republic of Ireland||Short Boots 2 - 3 Working Days||£7.00|
|Northern Ireland & Republic of Ireland||Long Boots 2 - 3 Working Days||£12.00|
|Germany & Netherlands||2 - 3 Working Days||£11.00|
|Belgium, France, Guernsey, Jersey & Portugal||2 - 3 Working Days||£13.00|
|Denmark, Luxembourg & Sweden||2-3 working days||£13.50|
|Austria, Czech Republic, Hungary, Italy, Lithuania, Norway, Poland, Slovakia, Spain & Switzerland||2-3 working days||£16.00|
|Bulgaria, Croatia, Latvia & Slovenia||2-3 working days||£18.00|
|Estonia, Finland & Turkey||2-3 working days||£20.00|
|Greece, Iceland & Malta||2-3 working days||£22.00|
|Andorra, Bosnia, Gibraltar, Romania, Serbia, Sicily & Tenerife||2-3 working days||£28.00|
|Australia & New Zealand||Short Boots 6-7 working days||£29.99|
|Australia & New Zealand||Long Boots 6-7 working days||£34.00|
|Bahrain, Kuwait, Saudi Arabia & UAE||Short Boots 2-6 working days||£22.95|
|Bahrain, Kuwait, Saudi Arabia & UAE||Long Boots 2-6 working days||£32.00|
|USA||Gloves up to 6 working days||£9.99|
|USA||Short Boots up to 6 working days||£15.99|
|USA||Long Boots 2-6 working days||£30.00|
|Canada||Short Boots 2-6 working days||£25.00|
|Canada||Long Boots 2-6 working days||£45.00|
You have the right to cancel and return your order within 14 days of delivery without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the Product(s).
To exercise the right to cancel, please complete the returns form sent with your order and return back to our address following the instructions on the form.
Or download a returns form here: Tuffa Return Form A4
If you would like a Parcel Force postage returns label, please call to arrange, there is a fee of £8.00 the parcel can then be left at the post office of your choice.
Alternatively, returns may be made back to us using the courier of your choice at your own expense.
We cannot accept refunds for goods which are made to your specification or are personalised.
For full details please see our terms and conditions page or contact us.