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Next Working Day Delivery from £4.99

14 Day Hassle Free Return

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Delivery & Returns

Delivery & Returns

Tuffa Boots ship internationally, if you can’t see the country you are looking for please contact us for a quotation on

Countries outside of the EU will receive a refund for any VAT charged on their purchase.

Please select your delivery option during the checkout process. All prices include VAT.

UK Mainland Small Accessories Only Next working day (order before 2.30pm) £4.99
UK Mainland Delivery Short Boots Next working day (order before 2.30pm) £5.99
UK Mainland Delivery Long Boots (excl.Highlands & Islands) Next working day (order before 2.30pm) £6.99
UK Mainland Delivery By 12:00 (excl.Highlands & Islands) Next working day (order before 2.30pm) £15.00
UK Mainland Saturday Delivery (excl.Highlands & Islands) Order before 2.30pm on Friday £24.99
Highlands & Scottish Islands 3-5 working days £7.99
Channel Islands, Isle of Man, Isle of Wight & Northern Ireland 2-3 working days £7.99
Ireland – Short Boots 2-3 Working Days £15.00
Ireland – Long Boots 2 – 3 Working Days £15.00
Belgium, France, Germany, Luxembourg, Netherlands 1-2 working days £18.99
Czech Republic, Italy, Slovakia, Spain 2-3 working days £22.99
Austria & Denmark 4-5 working days £24.99
Croatia, Estonia, Finland, Hungary, Poland, Portugal, Slovenia, Sweden & Switzerland 5-7 working days £32.99
Bosnia, Bulgaria, Greece, Iceland, Latvia, Lithuania, Norway, Romania & Serbia 5-7 working days £35.99
Canada 2-4 working days £45.00
USA 3-5 working days £45.00
Australia 4-5 working days £50.00
New Zealand 4-6 working days £50.00
Bahrain, Kuwait, Saudi Arabia & United Arab Emirates 4-6 working days £46.00
UK Collection 1-2 working days £8.00
UK Delivery/Collection Service 1-2 working days £15.00

Returns Policy

You have the right to cancel and return your order within 14 days of delivery without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the Product(s).

To exercise the right to cancel, please complete the returns form sent with your order and return back to our address following the instructions on the form.

Or download a returns form here: Tuffa Return Form A4

If you would like to arrange a collection by courier, please call to arrange, there is a fee of £8.00

Alternatively, returns may be made back to us using the Post Office, Hermes or an alternative courier of your choice at your own expense.

We cannot accept refunds for goods which are made to your specification or are personalised.

For full details please see our terms and conditions page or contact us.

Need Assistance? Call us on 01953 880 914

We’re open 9.00am - 5.00pm, Monday - Friday

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Contact Us

Phone: 01953 880 914


Head Office & Returns

Barton House, Dereham Road, Ovington, Thetford, Norfolk, IP25 6SB, UK


Content © Tuffa Footwear Ltd 2016-2019 | Privacy Policy

Registered Company in England & Wales No. 08531814. Registered office: 117 Charterhouse Street, London, EC1M 6AA. VAT No: GB 165 4840 92


This website has been supported by the New Anglia Business Growth Programme, which is part-funded by the European Regional Development Fund.